Privacy Policy

Who we are

Electra HR is a trading name of Bonsai Law Limited, a company registered in England and Wales. Bonsai Law Limited is authorised and regulated by the Solicitors Regulation Authority.

For the purposes of data protection law, the data controller is Bonsai Law Limited. If you have any questions about how we handle your personal data, you can contact us at hello@electra-hr.com.

What information we collect

We may collect and process the following personal data:

• Name, email address, phone number and company name (when you contact us via our website form, email, phone or WhatsApp)
• Information you provide about your HR situation or enquiry
• Technical data such as your IP address, browser type and pages visited (collected automatically when you use our website)

How we use your information

We use your personal data to:

• Respond to your enquiry and provide HR support services
• Provide a quote or proposal for our services
• Administer and manage client relationships
• Comply with our legal and regulatory obligations (including obligations as a firm regulated by the Solicitors Regulation Authority)
• Improve our website and services

Legal basis for processing

We process your personal data on the following legal bases:

• Legitimate interests: responding to enquiries, marketing our services, and improving our website
• Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
• Legal obligation: where we are required to process data to comply with regulatory requirements
• Consent: where you have given us clear consent to process your data for a specific purpose

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Your data is stored securely and access is limited to those who need it to carry out their duties.

How long we keep your data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data from prospective clients who do not go on to instruct us is typically deleted after 12 months. Client data is retained in line with our regulatory obligations and our document retention policy.

Sharing your data

We do not sell your personal data. We may share your data with:

• Bonsai Law Limited (as the entity behind Electra HR) for the provision of legal services where appropriate
• Third-party service providers who help us operate our business (e.g. website hosting, email services), who are required to keep your data secure
• Regulators or other authorities where required by law

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to or restrict our processing of your data
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@electra-hr.com.

Cookies

This website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. If this changes in the future, we will update this policy and provide appropriate notice and controls.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.